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Thinking of a career in care? Join us today

Heart of the South Care Agency in Truro understands our staff are key to helping us achieve our aims. We’re always looking for agency staff, care assistants and support workers across the Cornwall area. A career in care with us could be one of the best things you ever do!

Care Agency

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support worker

Join as a 

Join Heart of the South Care Agency today and use your skills to help our clients live the life they want to lead. We have amazing clients of all ages who have many varied interests. You can be a big part of their life story making a difference to their lives and well-being, giving them continuity. We pride ourselves in making sure that the people we support remain at the centre of what we do and how we work at all times.

 Photograph by Heart of the South Care Agency 

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We also provide other benefits, including and not limited to:

Weekly pay

Paid holiday

Paid mileage

Flexible hours to suit you

Carer of the month reward scheme

Market leading rates of pay. Including weekend and waking night enhancements.

A long-term full or part time job with free training and prospect of promotion.

Access to Blue Light Card discounts

An employee assistance program offering 24/7 counselling, in-person therapy sessions, and a suite of online tools to help you, your partner and dependants who live with you stay healthy and happy.

We also offer Sage employee benefits which give our employees a support line for financial and legal advice, free counselling and more as well as OnDemandGP who can give you reliable medical advice, video consultations, and prescriptions sent straight to your pharmacy, for you AND your dependants!

Sage employee benefits also give you discounts on shopping, holidays and activities.

What qualities does a support worker need?

Have you ever wondered what qualities you need to be a support worker? Aside from the two obvious qualities kindness and compassion, you will need to:

  • Be patient, empathetic and respectful of others' property. Be calm and respectful, caring, supportive and non-judgemental.

  • Be respectful of people’s life choices whilst encouraging good choices with humour and intuition.

  • Have a sense of humour. Humour goes a long way.

  • Be a good listener.

  • Have the ability to connect with someone as an individual rather than viewing them as part of the collective. Every one of our clients is very different in lifestyle choices and hobbies.

  • Be patient and not patronising, ensuring your client feels well-supported.


A fantastic support worker will have a positive attitude, seeing solutions to problems. You will get to know your client and know how to uplift them. Be open and warm in order to build a rapport with your client. Get to know everything about them.

Essential skills:

  • Driving licence preferred (unless happy and able to commute on public transport)

If you have the qualities needed to be a support worker, we would love to hear from you!

Current vacancies

Our current vacancies

Join our team today

Support Worker

Male or female Support Worker required to work Monday and Tuesday nights with a lovely lady who has a supportive team and loving family within her own home in Wadebridge.


Our client has motor neurone disease. She is very independent and enjoys going out with her team to visit garden centres, aquariums, TK Maxx and Marks & Spencer.


She loves to watch sporting events and have fun with her family.


She loves to go on holiday to a specially adapted house within the UK.

You will be there to support her mobile ventilator, peg feeding and communication via letter board.

You will need resilience and patience. She will take time to get to know you and she will only laugh if you do something wrong the first time. Be confident and patient. Do not patronise or dictate. Someone willing to be part of a wonderful team.

Full training and support given.

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You’re also welcome to send us a message via the form provided.

Interested in any of our roles or would like to find out more? Call our recruitment manager now on

07477 969249

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Flexible work

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Ask us about agency work

Want to work flexibly? 

If you’d like complete control over your shift patterns, Heart of the South Care Agency is pleased to be able to offer this too. When you join us as an agency worker, we’ll find work for you in with other care companies in Truro and Cornwall. Our agency workers enjoy the variety this type of work brings. If this sounds like something you’d be interested in, contact our hiring manager and we can discuss what hours might work best for you.

 Photograph by Heart of the South Care Agency 

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